Frequently Asked Questions – FAQ

Here you will find answers to the most frequently asked questions (FAQ).


How can I place an order in the Corsoela Online Shop?

For detailed instructions, please refer to “Ordering process”.


How are the Corso stollen packaged?

We pack every stollen carefully and securely to ensure that it reaches you or your friends or acquaintances in the same high quality in which it is dispatched. First we wrap it in foil. Then we place the wrapped stollen in a decorative box. This box is then placed inside a very sturdy shipping carton. This ensures that the stollen is packed securely and reaches the recipient in the best quality.

 

Which logistics partners do you work with to ship the products?

Our partner for distribution is DHL. As all parcels are handed over to third parties, their Terms and Conditions of Delivery and Service apply. Please also note our T&C.

 

Why do you not ship to the United States?

Due to the stringent regulations on importing food into the United States, we are unable to offer shipment there. We apologise for any inconvenience.

 

Do you have any further questions?

Please send us an email.

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